A year in the making - the Digital by Default Service Standard
Today the Digital by Default Service Standard comes into full force.
Service design
You can find more information about service design on the dedicated Services in government blog.
Inside a service manager's head
We talk a lot about building "digital services so good, people prefer to use them"; but we don't often talk about the people who are going to run those services.
Red lines for IT procurement
In January, the government published some ‘red lines’ for IT contracts. At the time, Bill Crothers, the government Chief Procurement Officer, described the reasoning behind them. These rules apply to all central government, and should encourage competition whilst delivering value …
Publishing Digital Service Assessments
Posted by:
Mark McLeod - former Senior Product Manager for GOV.UK, Government Digital Service, Posted on:
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Categories:
Service design
The Digital by Default Service Standard comes into full force in April this year. We’ve been running assessments for a while now, and as with the services we assess, we’re also looking to continuously improve the assessment process itself with …
The search is over ... almost!
When it comes to improving our offering, looking at what people search for on GOV.UK is one of the best ways we can understand what you want from government information. The search box allows you to articulate what you want …
Performance dashboards released for six FCO services
Last week we released performance dashboards for six Foreign & Commonwealth Office services, including payment for registering births, marriages and deaths abroad.
Helping claimants use digital services at Stevenage Jobcentre Plus
We know that great work is already going on inside and outside government to help people use digital services. We’re collecting examples to share as best practice and to learn from as we develop ideas for assisted digital support. We’ve …
Getting up to Standard
The Government Digital Strategy says that all new or redesigned digital services will meet the Digital by Default Service Standard from April 2014. Before then, GDS is using the standard to support the Cabinet Office spending controls, to deepen knowledge of …
Why IaaS?
Rather than running our own room full of servers, or worrying too much about physical computers, we have chosen to run GOV.UK on an Infrastructure as a Service (IaaS) platform. What does that mean and why did we make that …
Design principles - Alpha
Posted by:
Ben Terrett - former Director of Design, Government Digital Service, Posted on:
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Categories:
Service design
Very shortly we're going to release an alpha version of design principles. I thought I'd explain some of the thinking behind them in advance of that release. Firstly, why design principles?
Related content and links
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
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