You can find more information about service design on the dedicated Services in government blog.
...to support their plans. Assessors have a set of prompts for assessments at each phase of service design, helping them to get the best information from the service manager about...
Today the Digital by Default Service Standard comes into full force.
We talk a lot about building "digital services so good, people prefer to use them"; but we don't often talk about the people who are going to run those services.
In January, the government published some ‘red lines’ for IT contracts. At the time, Bill Crothers, the government Chief Procurement Officer, described the reasoning behind them. These rules apply to all central government, and should encourage competition whilst delivering value …
The Digital by Default Service Standard comes into full force in April this year. We’ve been running assessments for a while now, and as with the services we assess, we’re also looking to continuously improve the assessment process itself with …
When it comes to improving our offering, looking at what people search for on GOV.UK is one of the best ways we can understand what you want from government information. The search box allows you to articulate what you want …
Last week we released performance dashboards for six Foreign & Commonwealth Office services, including payment for registering births, marriages and deaths abroad.
We know that great work is already going on inside and outside government to help people use digital services. We’re collecting examples to share as best practice and to learn from as we develop ideas for assisted digital support. We’ve …
The Government Digital Strategy says that all new or redesigned digital services will meet the Digital by Default Service Standard from April 2014. Before then, GDS is using the standard to support the Cabinet Office spending controls, to deepen knowledge of …
Rather than running our own room full of servers, or worrying too much about physical computers, we have chosen to run GOV.UK on an Infrastructure as a Service (IaaS) platform. What does that mean and why did we make that …
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
