You can find more information about service design on the dedicated Services in government blog.
Colleagues from the GOV.UK Design System and Department for Environment, Food and Rural Affairs discuss how teams can help make maps in public services better.
Find out what the team building government’s new single sign-on solution learnt about prototyping, inclusion, apps and more during its digital identity alpha.
Struggle to collect information from your users? Hear from the GDS team that’s trying to make every form on GOV.UK accessible, easy to use and quick to process.
We explain how the single sign-on system and GOV.UK Account will work together.
Helena Trippe and Will Myddleton share how the Digital Identity team works with colleagues in departments, like guest Tom Stewart from Veterans UK, to ensure users are getting the most out of services.
The Collecting Information From Users team explains how their project will help to tackle the long tail of PDF forms on GOV.UK, and how you can get involved.
We finished the experimental first phase of the GovTech Catalyst, which helped us learn where emerging technologies can add value. We learnt this in collaboration with smaller technology companies. In our next phase, we will see prototypes develop into testable products.
After a successful first edition in 2019, Services Week returns as a cross-government event series dedicated to end-to-end, user-focused services. Government organisations all across the country will be offering workshops, training, meet-ups and talks. This blog post tells you what to expect and how to participate.
...writer at GDS, speaks to 2 of the founding members of this community – Kara Kane, Community Lead for User-Centred Design at GDS and Martin Jordan, Head of Service Design...
Service design is an established role in government. In this post, Martin Jordan, Head of Service Design at GDS, gives an overview of the various formats of support and activities available to people working on improving public services in the UK.
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
