Writing content for everyone
...users are likely to search for. Confidence is fragile It takes a lot to come to adult literacy lessons and ask for help so building up confidence is important. Asking...
Content design
You can find more information about content design as a profession in the Digital, Data and Technology Capability Framework.
Guest post: taking transformation to City Hall
...transformation team last year, I joined London's City Hall, where for the past year I have been responsible for digital, design, and marketing. Before joining I was briefed that the...
Fail them faster
The other day, while driving along a local shortcut, I was faced with a ‘road closed’ sign and had to u-turn. Beyond the sign, there was no road where road had been yesterday.
Meet the content design team
If you’ve ever wondered what the difference is between a ‘content designer’ and an ‘editor’, here Holly Challenger and Beck Thompson reveal all.
Things we don’t talk about when we talk about content
...to take some out. Every time you add, look up to the user need and ask yourself: “does this help the user do their task?” Think about how often a...
Create a better user experience by changing the way you write
...together to help users do what they need to. Designers and writers can help by understanding their content, users and organisation. Consider the words you use, the formatting and how...
The move to GOV.UK: training 1,000 writers
...content has an effect on how quickly users are able to understand it. I created an exercise to demonstrate how we can use user needs and acceptance criteria to help...
What’s the design process at GDS?
Posted by:
Ben Terrett - former Director of Design, Government Digital Service, Posted on:
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Categories:
Content design, GDS team, Service design
...saying that we don't follow this slavishly. We're flexible and we optimise for meeting user need and for delivery. Consistent not uniform. None of this is revolutionary and it's probably...
Some interesting things about how we do content design
...no one ever notices the language. We aim to make information easy to understand, easy to retain, and easy to act upon. Don't forget to sign up for email alerts....
What we mean when we talk about content design
Sarah Richards is Head of Content Design at GDS. We sat down with her recently to ask some simple questions: What is content design? What difference does it make?
Related content and links
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
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