The importance of creating inclusive government services

The challenges of building effective services for all and some of the work we're doing to make services as inclusive as possible.
The challenges of building effective services for all and some of the work we're doing to make services as inclusive as possible.
...is something we need to focus on. We need to approach voice services in a consistent and scalable way. So rather than write code for a specific platform, we’re working...
...colours components like checkboxes, buttons and form inputs patterns for common tasks, like asking users for an address or helping them check a service is suitable for them We’ve also...
...the Government Digital Service reflect on the role that digital leaders can have in transformation and the qualities a good digital leader should have. Simon Everest - Service owner, Standards...
...in the accessibility lab We want to make sure there are no barriers preventing someone from using something. However, user research conducted in 2016 showed that we could improve awareness...
...private to public beta. GDS provided us with fantastic support and they helped us develop positive digital change and deliver on this service. An excellent service can only be delivered...
...game of noughts-and-crosses against the intelligent piece of paper (52 Wins, Losses, 8 Draws). While playing the game, each pair had to work together to follow simple computer code and...