Create a better user experience by changing the way you write
...on the page - you wouldn’t be able to use it. We’ve written some guidance if you’re writing help text for transactions. When we test transactions we start with little...
GDS blogs round-up
...mean code must be perfect. In fact, it shouldn’t be: the majority of time should be spent iterating the design, not making code beautiful. Prototypes are made to be tested...
Designing assisted digital based on research, not assumption
...It’s important to understand the context in which users are accessing our digital service. The prison visit booking team surveyed over 2,200 callers to the booking lines. They’ve used the...
A short film about accelerated property possession
As we announced in August, it's now possible to make an accelerated property possession online. The service lets a property owner evict a tenant at the end of a tenancy...
The move to GOV.UK: training 1,000 writers
...We’ve provided training, support and access to more than 1,000 writers across government, who have published more than 120,000 pieces of content to the site. The word about user needs...
It's all about trust - auditing local government domains
...used for - we will also never allow a non-public sector organisation to register with our gov.uk domain. As part of this and if an authority has a number of...
Happy birthday GOV.UK
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
GDS team, GOV.UK
...when we needed it. And of course there's Martha Lane Fox. Not just because she wrote the report that started it all, but because she's been a constant source of...
Building digital civic infrastructure from the ground up
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
Transformation
...the process before can’t figure out what they need to do. The existing form needs three pages of complicated explanation for a six page form, and people still can’t work...
Combining user research and analytics to improve the user experience
Over the last year or so, we’ve been working on moving the websites of 311 government agencies and arms length bodies onto GOV.UK, as part of the transition towards a single online platform for all government services.
When is it ok not to open all source code?
To meet the Digital By Default Service Standard, digital services have to ‘make all new source code open and reusable, and publish it under appropriate licences.
Related content and links
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
Leading Government Digital and Data
