In this blog post, learn how our user-centred design work has revealed some surprising findings, and what we’re doing to address them.
Our new product pages and a new technical documentation format help users recognise that a resource is provided or curated by GDS.
The Department for Environment, Food and Rural Affairs' (Defra) new online fishing rod licence service recently moved from private to public beta. You can read more about this in service...
...less simple. So we carried out a user research project to find out how GDS can better support people at different stages of service design and delivery. GDS already offers...
...Doing the hard work to make accessibility simple In May, Alistair Duggin blogged about the work he’d started on making GOV.UK accessible. He explained how he wanted to ensure people...
...design from service design. So we tried to think about both when creating the import and export alpha. 1. Understand what the process looks like from the user’s point of...
Our aim over this parliament is to transform the relationship between the citizen and state: to transform government, together. Service design is a big part of how we plan to do that
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
