In this blog post, learn how our user-centred design work has revealed some surprising findings, and what we’re doing to address them.
Our new product pages and a new technical documentation format help users recognise that a resource is provided or curated by GDS.
...very early stages of development - discovery or alpha. I see it as part of my job to help the teams working on those projects, to give them the freedom...
From a user’s point of view, the definition of a government service is simple: it helps you do something. But how services are designed and made across government is far...
...Doing the hard work to make accessibility simple In May, Alistair Duggin blogged about the work he’d started on making GOV.UK accessible. He explained how he wanted to ensure people...
...(eg apply, register, or pay for something). With importing and exporting, a lot of the complexity comes from working out whether you need to complete a form - and if...
Our aim over this parliament is to transform the relationship between the citizen and state: to transform government, together. Service design is a big part of how we plan to do that
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
