In this blog post, learn how our user-centred design work has revealed some surprising findings, and what we’re doing to address them.
Our new product pages and a new technical documentation format help users recognise that a resource is provided or curated by GDS.
Defra's new online fishing rod licence service recently moved from private to public beta. Head of Digital at Defra, Sally Meecham, explains why it's so simple, a child can use it.
From a user’s point of view, the definition of a government service is simple: it helps you do something. How services are designed and made across government is far less simple.
It’s the time of the year for ‘Best-of lists’. In keeping with the season, we’ve been looking back over some of the most popular blog posts of 2016. Here’s a selection.
If you want to make big improvements to content, you have to understand how that content works as part of a service.
Our aim over this parliament is to transform the relationship between the citizen and state: to transform government, together. Service design is a big part of how we plan to do that
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
