...message and look. We’ve already seen increased engagement with our content when it’s more strategic and we concentrate our efforts on fewer, better maintained channels, with better quality content. For...
...2023. The main theme for the high levels of satisfaction is the ease of use for reconciliation “Easy to use, simple to reconcile”. Some of the main benefits users were...
Mike Beaven gives the latest news on the Transformation programme work going on at the Home Office, Defra (Department for Environment, Food and Rural Affairs) and DWP (Department for Work...
...Institute to digitalise over 137 million artifacts. This resulted in an end-to-end solution for creating digital records for historic files, enabling them to be more informative for researchers and members...
...side. Ian Fleming (image courtesy of Libor Kriz on a creative commons licence) Victorian author Anthony Trollope spent many years working for the Post Office, and was responsible for introducing...
...invisible barriers and make the whole thing easier? How can we make things better for users and for the teams running the services? Within each workstream, there are several project...
...for people to organise their own events. In this blog post we share the recorded webinars so that anyone can learn more about accessibility. We also reflect on our learnings...
...PDF or Word format and some were online forms created using GOV.UK Forms. Clear, trusted design There was strong support for the online forms across the sample group we tested,...
...responsible for benefits including Jobseeker’s Allowance and Universal Jobmatch, is critical to that. We need expertise and ambition to make a difference to millions of people. For years, our services...
...an intro for anyone who is interested in the topic but doesn’t want every technical detail. The ‘beta-ness’ of the site was interesting to deal with. We want to be...
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