How we’re making it easier to access government forms online
How we’re making it easier to access government forms online
What we learned from user research with the public on completing PDF and online forms.
Regular Releases Reduce Risk
GOV.UK came out of beta just over two weeks ago. In that time we've released over 100 updates. I want to talk a little about how we do that, but mainly to focus on why this approach makes for more …
Refining transactions with help from the Minister
Posted by:
Mike Beaven - former Director for Transformation, Government Digital Service, Posted on:
-
Categories:
Transformation
The Department of Business, Innovation and Skills (BIS) and the Student Loans Company (SLC) team released a new loan application service for part-time students on Wednesday. I wanted to take a minute to congratulate the teams involved, and tell you why we're especially …
First Identity Assurance Framework Announced
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
-
Categories:
GDS team, GOV.UK One Login
Today DWP has announced that 8 of the bidders from the Invitation to Tender in May have been successful and are forming the framework of Identity Provider (IdP) services to Universal Credit. This is the first instance of the cross-government …
What we've learnt about scaling agile
Warning: This is a slightly geeky post about agile - the methodology we use to deliver our projects. It therefore features quite a lot of terminology. We hope this will be useful for those of you building projects like these, …
Leaving GDS
I’ve been at GDS since the beginning. Well, before the beginning, and after nearly two years here I’ve decided to leave. I’m moving on for a couple of reasons; one, because Blaine Cook (the original CTO at Twitter) asked me …
Sharing the news about GOV.UK
As Paul’s explained previously on the blog we worked hard to make sure URLs didn’t break when we transitioned from the Directgov and Business Link websites. Although most people found Directgov and Business Link information through search engines, we wanted …
The right words for the job
Hens and chickens, or breeders and meat? Part of a GDS content designer's role is to choose the best words to explain what a web page is trying to say. It's got to be easy to understand, simple to find …
Identity assurance for local government services
Posted by:
Amanda Derrick - former Strategic and Service Development Lead for Digital Identity, Government Digital Service, Posted on:
-
Categories:
GOV.UK One Login
Local government is facing many challenges in providing digital services to citizens and a significant barrier to that is identity assurance. In order to understand these challenges, GDS commissioned a small sample review. You can read the full report here.
How is GOV.UK performing?
Last week our new digital service GOV.UK moved out of public beta and replaced the two main government websites, Directgov and Business Link. As my colleague Mike Bracken explained at the time, GOV.UK is focussed on the needs of users, …
From user needs to content - what’s the story?
We’ve already written about how we’ve worked to identify user needs for GOV.UK, so now I’d like to explain a bit more about what happens next - how does a need become published content or a tool on the site?
Related content and links
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.