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Government Digital Service, Department for Science, Innovation and Technology

Service meets innovation: The digital Veteran Card is here

A phone screen showing a digital Veteran Card in the GOV.UK One Login app, alongside a physical Veteran Card

Service meets innovation: The digital Veteran Card is here

We’ve launched the first digital document to be stored in the GOV.UK One Login app. Learn more about why this is an important milestone for government, the benefits it brings and how it paves the way for the future.

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How the new GOV.UK homepage is performing

Posted by: Peter Jordan, Posted on: 13 August 2013 - Categories: GOV.UK

We introduced a new version of the GOV.UK homepage a few weeks ago, and since then we’ve collected lots of data about what’s working and what improvements we can make. We thought we’d share some of the headlines here. You …

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Designing assisted digital with the Helen Hamlyn Centre for Design

Posted by: Peter Ziegler, Posted on: 12 August 2013 - Categories: Accessibility, GDS team

We’ve started a project with the Helen Hamlyn Centre for Design about how assisted digital support can meet the needs of older people. Peter Ziegler is leading the project and is a specialist in design research in older people and …

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This week at GDS

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 9 August 2013 - Categories: GDS team

...recruitment. One of the big things this week, the big milestones, is getting the recruitment hub working to bring new digital talent into government. We’re recruiting all over the place,...

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Learning from assessments

Posted by: The Digital Engagement Team, Posted on: 8 August 2013 - Categories: GDS team, Transformation

We've learnt a lot about assessing services over the last few months. James Kemp, acting Service Manager for passport appointment booking at HM Passport Office, attended one of the early assessments and we asked him to write about the experience. …

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Organ donation and A/B testing

Posted by: Tom Loosemore - former Deputy Director, Government Digital Service, Posted on: 6 August 2013 - Categories: GDS team

Some user needs are easier to meet than others. It doesn't take much research to confirm that most people searching for 'bank holiday' care most about when they can next...

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Digital learning day

Posted by: Sana Khareghani, Posted on: 5 August 2013 - Categories: GDS team, Technology

A couple of weeks ago, at Manchester TechHub, we held our first digital learning day for the Technology in Business (TiB) Fast Stream; one of the fast stream schemes helping to create digital leaders of the future. The day was …

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What about people who aren't online?

Posted by: Reema Mehta, Posted on: 2 August 2013 - Categories: Accessibility, Digital strategy, GDS team

...17th July to answer it. Assisted digital workshop at Sprint Alpha Rebecca Kemp and Richard Smith kicked off the workshop by outlining the two projects GDS and departments are working...

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This week at GDS

Posted by: gov.uk archive author, Posted on: 2 August 2013 - Categories: GDS team

Mike Beaven talks about how GDS has been helping Technology in Business fast streamers learn about coding and design, the beta release of the employment tribunal fee service and the...

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Performance dashboards released for six FCO services

Posted by: philbuckley5, Posted on: 31 July 2013 - Categories: Data, Service design

Last week we released performance dashboards for six Foreign & Commonwealth Office services, including payment for registering births, marriages and deaths abroad.

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The Smart Answer Bug

Posted by: Dan Collins, Posted on: 31 July 2013 - Categories: Data, GDS team

...check whether any code issues were present in that particular release. The reason behind the second point is a little more subtle. In general, the engagement should be independent of...

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