How we’re making it easier to access government forms online
How we’re making it easier to access government forms online
What we learned from user research with the public on completing PDF and online forms.
What we learned from user research with the public on completing PDF and online forms.
Last week we held our first 'market engagement' event for suppliers interested in providing assisted digital support for government services. It was really popular - so much so that we had to open another session so everyone who wanted to could …
One of the first pieces of work I did at GDS last year was to create icons for different types of content on GOV.UK. The icons (appearing as they did in various different guises) have been a part of the site since the …
Identity assurance is about providing users with a simple, trusted and secure means of accessing public services, so we are working hard to ensure that privacy is at the heart of the service we will provide to users. The Identity …
We’re setting up a new team to work in government and beyond to increase the digital skills of the UK. Today the Department for Business Innovation and Skills released the Information Economy Industrial Strategy (IEIS) to boost growth opportunities for …
Highlights: The video comes this week from our monthly all staff meeting at the Royal College of Surgeons, which is everyone's chance to keep up to date with the work GDS is doing in 25 locations around the country. Our …
Over the last couple of weeks keen followers of the service manual will have noticed a few changes to some of the guidance. Along with publishing pieces like the assisted digital action plan and the guidance on increasing digital take-up …
In the past few weeks, a small team in the Government Digital Service has been working to make significant improvements to site search on GOV.UK. When GOV.UK came out of beta in October 2012, replacing the Directgov and Business Link …
Recently, we asked the Centre for Information Design Research (CIDR) at the University of Reading to review the GOV.UK Style Guide to ensure it meets the needs of users online. They’ve completed their review, and we asked them to write …
Last week the Efficiency and Reform Group (the part of the Cabinet Office that includes GDS) announced savings figures for the last financial year. In 2012/13 we helped departments save £10 billion, or about £600 for each household in the …
Highlights: Savings of £10bn were announced by the Efficiency and Reform Group this week - the part of the Cabinet Office in which GDS sits. Technology and GOV.UK have made a big contribution to that figure. We also announced the …