How we’re making it easier to access government forms online
How we’re making it easier to access government forms online
What we learned from user research with the public on completing PDF and online forms.
What we learned from user research with the public on completing PDF and online forms.
We set up an Open Standards Board last April to help us decide which open standards to use in government technology. Selecting and implementing open standards will make our services better and give us more flexibility in choosing our suppliers. …
This week Minister for Government Policy Oliver Letwin came to see the work going on at GDS; the Open Standards Board is meeting, and GDS people are out speaking at DARE London and Government ICT 2.0.
Mike Beaven gives the latest news on the Transformation programme work going on at the Home Office, Defra (Department for Environment, Food and Rural Affairs) and DWP (Department for Work & Pensions). Lots of GDS people are speaking at events this …
Last week, Mark McLeod, Richard Smith and I visited Leicester Pension Service. We wanted to see first-hand how a major transactional government service operates, hear from front-line staff, and find out more about the needs of older users (who are …
Today, we’ve released an updated version of the Transactions Explorer, our tool for publishing performance data for the government’s transactional services. Our list has expanded to include over 700 services, from 17 government departments. For 83 of the biggest services, …
Last week, several members of the GDS team decamped to the south coast for the Brighton Digital Festival, in particular to the one-day conference dConstruct. Now in its ninth year, it’s gained quite a reputation for giving brilliant speakers a …
Mike Beaven talks about the latest quarterly update to the Transactions Explorer and welcomes cross-government heads of communications, whose monthly meeting is being hosted by GDS this week.
For almost the first time, we are using conversion funnel data to improve government transactions. The comparisons between services are fascinating. When you are browsing books on Amazon, the pages are full of links. Want to see a bigger picture …
Back in May of this year I tweeted about how impressed I was that London-based agency ustwo had released an update to their "Pixel Perfect Precision" handbook, which included a new section on accessibility. The handbook, written so that new …
Last night GDS hosted the first in a series of events to increase awareness, and participation in, the open standards process. It was held at The Hub, a venue in Kings' Cross. We want your help to identify the specific open standards …