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Government Digital Service, Department for Science, Innovation and Technology

GOV.UK Wallet: Building momentum, working in partnership 

GOV.UK Wallet Building momentum, working in partnership

GOV.UK Wallet: Building momentum, working in partnership 

An update about GOV.UK Wallet and our engagement with the technology sector.

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Introduction to the new induction

Posted by: The GDS Team, Posted on: 23 September 2016 - Categories: GDS team, People and skills
Showing new starters the Trello board

A good induction should feel like checking into a beautifully designed 5-star hotel. You should be greeted on arrival and someone should be there to pre-empt any questions. They should...

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It takes 2: how we use pair writing

Posted by: Sue Davis, Posted on: 21 September 2016 - Categories: Content design, People and skills
Subject expect in control of the writing while the content designer looks at the same screen and helps to simplify the language.

I’m Sue. As a content designer at GDS, it’s my job to write content for everyone. This means I write in the simplest way to help our users do things...

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Welcoming our new minister

Posted by: The GDS Team, Posted on: 16 September 2016 - Categories: GDS team

...introductory discussions about the Digital Marketplace, Common Technology Services, and Data Registers In a quick Q&A with GDS staff, the minister reiterated the importance of rebuilding the relationship between citizen...

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What’s new with the Service Manual?

Posted by: Elena Findley-de Regt, Posted on: 14 September 2016 - Categories: Service design
Hummingbird mission patch to celebrate the Service Manual passing its beta assessment

It’s been a few months since we last posted here about the Service Manual, the best place to find guidance and tools for government service teams. Here's an update.

Read more of What’s new with the Service Manual? - 4 comments

Unconference: setting our own agenda for the latest all-staff meeting

Posted by: Claire Donaldson, Posted on: 9 September 2016 - Categories: Events, GDS team, People and skills
The board we put out for Unconference ideas, with sticky notes on it

We hold all-staff meetings to share what we’ve achieved and talk about what we’ll be doing next. People wanted to try an ‘unconference’ so everyone could get more involved.

Read more of Unconference: setting our own agenda for the latest all-staff meeting - 12 comments

Using mob programming to solve a problem

Posted by: Paul Craig, Posted on: 1 September 2016 - Categories: Digital Marketplace, GDS team, People and skills
Developers doing mob programming

...code super quickly, and I think that’s what we’d been doing here. One of us would write some code to test a part of the user journey, and then when...

Read more of Using mob programming to solve a problem - 5 comments

Introducing the GDS International team

Posted by: Alice Goldman - former Fast Streamer for Advisory International, Government Digital Service, Posted on: 23 August 2016 - Categories: GDS team

The GDS International Team is now 4 months old and we thought it was about time to introduce ourselves. International collaboration plays a large part in what GDS does, from...

Read more of Introducing the GDS International team - 9 comments

Making digital services better by engaging a diverse range of suppliers

Posted by: Gemma Phelan, Posted on: 19 August 2016 - Categories: Digital Marketplace
Map of DS2 and DOS supplier locations

...choose from. Most of the suppliers were based in London, too. To make things better we made lots of changes. In fact, we designed an entirely new framework. When the...

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What service managers are thinking about

Posted by: Malcolm Gorton, Posted on: 12 August 2016 - Categories: People and skills

...definition of what 'service' means varies too. Does it mean something that's only public-facing? What about tools, platforms and software that we all share? Is a digital service different from...

Read more of What service managers are thinking about - 2 comments

Designing the Scottish government’s service standard assessments

Posted by: Katy Hindmarsh, Posted on: 9 August 2016 - Categories: Service design

I’m Katy. I’m currently working in the Digital Public Services and Business Transformation Division as part of the Scottish government’s Graduate Development Programme.

Read more of Designing the Scottish government’s service standard assessments - 3 comments
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