Since launching in 2016 GOV.UK Pay has now processed £8 billion in card payments online and over the phone. Here we look at how we’ve used data to grow the product to this milestone.
...Verify is a live service, and growing fast. We’ve hired and trained more people to deliver digital services right across government. I’m proud to be leading an organisation that has...
...basic digital skills free for adults who need extra help. GDS already helps government to create digital services so good that people prefer to use them, and the Service Standard...
When designing services or creating content, we always start by thinking about user needs. We create registers in the same way.
...user needs in mind. They considered interactions including: how to tell people what the service is and how to encourage them to use it how to make things discreet by...
...we’ve found to be effective. If you’re team adopts any other approaches, please share in the comments. Follow GDS on Twitter, and don't forget to sign up for email alerts....
The People Board is elected by everyone in GDS, and is empowered to decide things and delegate tasks to other people and teams in GDS. This is how it works.
...that I wanted to transition full time to live my life as a woman rather than as a man. During 2015 I had come out as transgender to everyone outside...
A good induction should feel like checking into a beautifully designed 5-star hotel. You should be greeted on arrival and someone should be there to pre-empt any questions. They should...
I’m Sue. As a content designer at GDS, it’s my job to write content for everyone. This means I write in the simplest way to help our users do things...
...introductory discussions about the Digital Marketplace, Common Technology Services, and Data Registers In a quick Q&A with GDS staff, the minister reiterated the importance of rebuilding the relationship between citizen...
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
