Creating the conditions for transformation
Creating the conditions for transformation
CustomerFirst shares early lessons from its work with the Driver and Vehicle Licensing Agency (DVLA).
Learning from user testing
We’re doing a lot of user testing over the summer, and Sarah Prag has a quick update on a couple of things we’ve already changed based on what we’ve learnt so far.
Happy birthday e-petitions - a year in numbers
Posted by:
Pete Herlihy - former Lead Product Manager for GOV.UK Notify, Government Digital Service, Posted on:
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Categories:
Transformation
E-petitions is the very first product delivered by GDS and last week it celebrated its first birthday. Pete Herlihy, product owner for e-petitions reviews the year in numbers.
I say consultation, you say...?
Posted by:
Ade Adewunmi - former Head of Data Infrastructure, Government Digital Service, Posted on:
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Categories:
Digital engagement
...service delivery, coordinating consultations and anyone whose service area has been impacted by a recent consultation. If you don’t work in government but have relevant experience in this area and...
The all new Trade Tariff tool
Yesterday the new Trade Tariff tool on GOV.UK was released as part of the wider ‘international trade’ release. Matthew Ford, Ruby on Rails developer from Bit Zesty explores the tool in more detail.
Shipping new formats: the GOV.UK ‘international trade’ release
Posted by:
Neil Williams - former Head of GOV.UK, Government Digital Service, Posted on:
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Categories:
GOV.UK, Technology
...of the complexity for people needing to look up EU commodity codes and other customs information when importing or exporting goods. We’ll be explaining more about this tool in a...
Transactions - finding the stories hidden in the data
...Government services? Were high-volume services more likely to be a certain type than low-volume services? Did some Departments specialise in particular service types? Findings Taking a sample of services, we...
From Solr to elasticsearch
Search is right at the centre of GOV.UK. It’s the main focus of the homepage and it appears in the corner of every single page. Many of our recent and upcoming apps such as licence finder also rely heavily on …
Bank Holiday story - is it really simpler, clearer, faster?
At GDS we iterate. One of the key contributions to that iteration is the post change checking to make sure that the users needs truly have been met and that the rules of the game have not changed. Peter Jordan, …
‘Simpler, clearer, faster’ at the Driving Standards Agency
...the Driving Standards Agency explained how GDS values inspired a re-evaluation of their content, and the big difference it has made to their audience. Simpler, clearer, faster. Ever since I...
What I've learned (so far) doing product management in government
I was recently invited to give a short talk at Agile Teacamp, an event where people come to learn about and share their experiences with agile software development. They're friendly and informal events held over a cup of tea in a department store …
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Be part of the transformation
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The GOV.UK app went live in public beta in July 2025. Find out how to download it for free on GOV.UK.