Ways of working

How GDS and DWP worked together to improve GOV.UK One Login

Posted by: and , Posted on: - Categories: GOV.UK One Login, Ways of working
Three phone screens showing GOV.UK service pages. One says "Tell us if you get Personal Independence Payment (PIP)", the second says "Do you get Personal Independence Payment?" and the third says "Answer security questions". Above the screens text says "GOV.UK One Login, Modern digital government in action"

Natalie Jones OBE and Cheryl Stevens MBE explain how their teams are joining up to make proving your identity online simpler, giving you more ways to access government services.

The Single Data Environment: joined-up digital analytics

Posted by: and , Posted on: - Categories: Data, User research, Ways of working
A graphic that illustrates a user journey that starts and ends on GOV.UK, but takes the user through other Government Services, at which point GDS loses visibility because the data is managed by other data controllers.

How GDS plans to unlock actionable insights through end-to-end visibility of whole user journeys, ultimately enabling better data-driven decisions.

Why working with an agile approach matters across the globe

Posted by: , and , Posted on: - Categories: People and skills, Service design, Transformation, Ways of working
Cyprus’s Digital Services Factory team around a table with sticky notes, using agile methods to help with delivery

At GDS, we use agile to develop services that meet user needs. Our International Advisory team shares what they've learned working internationally to support and scale agile adoption in local contexts.