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Transformation

Posts about the digital transformation work GDS and the wider government is undertaking.

Understanding all the barriers service users might face

A sticker with 'deliver whole services for users' written on it

Building accessible and effective end-to-end services requires a holistic approach to users and the barriers they can face. Here are some things we’re working on to reduce these barriers.

Digital transformation: from cinema to government

Fiona Deans standing in he GDS office

...an unexpected advantage to our users through allowing voice assistants to access the information. As the digital transformations continue I am excited to see what other great things happen. https://www.youtube.com/watch?time_continue=2&v=069EiXX7-XI...

How GDS is saving money and thousands of hours through departments' digital transformations

A laptop bearing a sticker showing Standards Assurance's achievement of saving £450m

The Government Digital Service (GDS) is here to help government work better for everyone. That means helping departments transform digitally, making services work better for users and saving money for...