You can find more information about accessibility on the dedicated Accessibility in government blog.
...understand that making a service easy to use for people with disabilities makes it easier to use for everyone. Accessible design is good design. Designing for disability leads to innovation....
The slides aren't the thing. They're what make you pay attention to the thing.
...users are likely to search for. Confidence is fragile It takes a lot to come to adult literacy lessons and ask for help so building up confidence is important. Asking...
...are new to the team. Showing the benefits of working in multidisciplinary teams, the user stories put together by the PIP team’s business analysts were influenced by insights from user...
...existing services to direct their users to the digital route by promoting the benefits. We also help digital government services to ensure they are adhering to point 14 of the...
...Alan Rider describe their experience over the past 18 months helping services to meet those users’ needs. Mind the gap Roxanne: When I joined GDS back in 2013, I knew...
...them to use the digital service. Redesigned and rebuilt digital services are simpler, clearer, and faster. They use plain English, not confusing legal jargon. They don’t make users fill out...
...support in place. Follow the assisted digital team on Twitter. Email the assisted digital team for further information. Don’t forget to sign up for email alerts for the assisted digital...
...can do to encourage people to get online. It also allows you to plot where your transactions are, what are the skills that are required in order to independently complete...
Joshua Marshall is Head of Accessibility at GDS. Just before Christmas, we sat him down for a short chat about his work. In Joshua’s opinion, the single most important thing GDS has done to improve accessibility across government is “change …
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
