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Guest post: user research at the Home Office

Posted by: Katy Arnold, Posted on: 11 March 2014 - Categories: GOV.UK
Demonstrating with users - Home Office guest blog on GDS

...the current Priority Service to come to our offices for a demonstration of the form. At the moment, the service uses long paper forms that often require repeated entry of...

Read more of Guest post: user research at the Home Office - 8 comments

Weekend links: celebrating International Women's Day

Posted by: Carrie Barclay, Posted on: 8 March 2014 - Categories: GDS team
Land Girls image courtesy of The National Archives

...with Women Techmakers today between 3pm and 6pm for the Women Techmakers Summit at Campus London. GDS's Head of Content Design, Sarah Richards, shares her thoughts on women in technology....

Read more of Weekend links: celebrating International Women's Day - 4 comments

User research - a day in the life

Posted by: The GDS Team, Posted on: 7 March 2014 - Categories: Accessibility, User research
Image of brochures - user research a day in the life

https://www.youtube.com/watch?v=NIDFIsfsFeA This week, Cath Richardson and Jon Rimmer talk about some of the user research methods we are using at GDS to help us understand how people use our online...

Read more of User research - a day in the life - 8 comments

Every day we write the book: an incomplete history of civil service authors for World Book Day

Posted by: Giles Turnbull, Posted on: 6 March 2014 - Categories: GDS team
Ian Fleming (image courtesy of Libor Kriz on a creative commons licence)

Today is World Book Day, so we thought it would be fun to look back through history and find out about some civil servants who dabbled as authors on the side.

Read more of Every day we write the book: an incomplete history of civil service authors for World Book Day - 6 comments

New Transport for GOV.UK

Posted by: Mark Hurrell, Posted on: 5 March 2014 - Categories: Content design, GOV.UK
GOV.UK masthead

You may not have noticed, but we recently changed the bit that says 'GOV.UK' in the black banner that appears across the website.

Read more of New Transport for GOV.UK - 12 comments

Guest post: A year on GOV.UK - HMRC's experience

Posted by: Robin Riley, Posted on: 3 March 2014 - Categories: GOV.UK
A year on GOV.UK – HMRC’s experience

...pages on GOV.UK. The sites are very different so it's not always possible to make a direct page-to-page mapping, but we can get pretty close. Content Old HMRC site* New...

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Report a misleading website to search engines

Posted by: Tom Loosemore - former Deputy Director, Government Digital Service, Posted on: 2 March 2014 - Categories: GOV.UK
misleading-website-graphic.google.large

Government services have been getting a growing number of complaints from people who feel misled by websites which charge for access to public services that are either free or much...

Read more of Report a misleading website to search engines - 62 comments

Weekend links: Oscars news, style guidance, red lines and more

Posted by: Carrie Barclay, Posted on: 1 March 2014 - Categories: GDS team

Got a link you think we’ll love? Share it with us on Twitter: @GDSTeam Next week is the seventh annual National Apprenticeship Week. Follow the hashtag #NAW2014 throughout the week...

Read more of Weekend links: Oscars news, style guidance, red lines and more - 2 comments
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