What we've learnt about scaling agile
...limited work in progress and increase focus on throughput. I would also formalise a Portfolio Management team to help manage this. Everything you’ve learnt as a project or programme manager...
Search results for Kenai Municipal Airport β πβπ ππβπππβπ‘ππ π β manage bookings
Learning by doing: to GDS and back again
Licence: Creative Commons Attribution max_d80 A few months ago I decided to take my experience as a communications manager in the Department for Business Innovation and Skills (BIS) and go...
Government as a Platform: the next phase of digital transformation
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
Digital Service Platforms, GOV.UK
...examples include case management and appointment bookings – common services used all around government. Redefining digital government The new ways of working, the new skills we’re bringing to government, and...
Learning from assessments
We've learnt a lot about assessing services over the last few months. James Kemp, acting Service Manager for passport appointment booking at HM Passport Office, attended one of the early...
We're not βappy. Not βappy at all.
Posted by:
Tom Loosemore - former Deputy Director, Government Digital Service, Posted on:
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Categories:
Digital strategy, GDS team
...of those changing practical driving test bookings are now doing so from a mobile device. (Overnight it hits nearly 60% - hypotheses welcome!) Booking your driving test is not a...
How much? Publishing the cost of government transactions
...is simpler, better, faster, and cheaper. Popular online services, such as driving test bookings, have already reaped some of the benefits gained by moving away from expensive paper and phone...
The role of the agile wall at GDS
...in digital tools, documents, Gantt charts and emails, the teams here manage their workflow through their walls. We love our walls and they talk to us. Walls are a key...
Inside a service manager's head
...does a service manager think about all day? What's inside a service manager's head? A service manager answers Kit Collingwood-Richardson should know. She's the service manager for Lasting Power of...
Getting the apprenticeship service through private beta
The apprenticeship service passed its private beta assessment in December. I’m Vanessa, Digital User Experience Manager at the Skills Funding Agency (SFA). I’d like to share how we worked with...
Quarterly missions: a new way of working
Posted by:
Luke Malcher, Humin Miah and Mark McLeod - former Senior Product Manager for GOV.UK, Government Digital Service, Posted on:
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Categories:
GOV.UK
...stable state, in a responsible way. Product managers share what it’s like to manage and change scope to deliver in a fixed timeframe. Luke Malcher, Product Manager, GOV.UK Benchmarking When...
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