How we’re making it easier to access government forms online
How we’re making it easier to access government forms online
What we learned from user research with the public on completing PDF and online forms.
What we learned from user research with the public on completing PDF and online forms.
I’m James Stewart and I’m one of the Technical Architects working at GDS. Over the past few months I’ve been mainly focussed on the publishing tools and platform that underpin GOV.UK, and in particular on the APIs they use and …
Here’s a round up of some of the things we’ve been up to over the last seven days at GDS
On Tuesday, Sarah Prag wrote about some changes being made to GOV.UK based on feedback from usability testing. We wanted to share a few more details about what we’ve been doing; the methods we’re using, and the people we’ve been …
There’s a group of people here at GDS working on a programme called IDA - which stands for Identity Assurance. We’re helping develop a secure service that lets people log in to online government services more easily.
Last summer, Max Gadney and Matt Biddulph briefly joined the GDS team to bring their experience and insight to an early stage product for measuring the performance of digital public services. Max explains how they developed a prototype to demonstrate …
‘Auto suggest’ was our attempt to second guess the answer a user wants based on the first few letters they type into a GOV.UK search box. We've had several people ask why we’ve removed the ‘auto suggest’ feature from GOV.UK …
A few months ago I wrote about how we're using search analytics and SEO (or Search Engine Optimisation for all the non-robots out there) to make sure that people get the right answer quickly when they look for government information using …
Yesterday we released the latest version of the homepage. It’s significantly different from any of the other homepages we’ve released so far, but it’s the one that’s tested the best and the one we’re happiest with.
Today we’ve released some quite big changes to GOV.UK designed to make it easier to find content, and to find your way around. I’m here to to give an overview of what’s changed and why, and then others in the …
It's been just over a year since we began working on the GOV.UK beta website, and accessibility has been an important part of our activity during that time. As expert consultant on the project, I've been working with GOV.UK's accessibility …