CustomerFirst is a new unit in GDS, set up to explore fresh ways of working in government and modernise public services. The unit launched in January 2026. This blog post shares insight into the work so far and plans for the 2 years ahead.
Today we released Inside Government, bringing together all the corporate and policy information of 2 ministerial departments (out of a total 24) and 3 smaller public bodies (out of the hundreds of agencies and other bodies who will later be …
Policy, publications and announcements are moving to GOV.UK Jeremy Heywood, Cabinet Secretary, writes about the release of Inside Government. We said in the Civil Service Reform Plan, published earlier this...
...of Inside Government have been designed for use by everyone and anyone in the UK (and beyond). Inside Government must have this broad appeal and application because it will be...
Yesterday, with the announcement by DWP of the first Identity Provider (IdP) framework for government, the Identity Assurance Programme passed an important milestone in the development of a cross-government identity assurance platform.
The release of Inside Government tomorrow is a beginning, not an end. There’s a lot in it, but there’s also a lot yet to come. Here is a list of features which are on the product roadmap to be delivered …
http://www.youtube.com/watch?v=wS7k0rbMWNI
As departments move from publishing on separate websites to publishing on GOV.UK, each of them will be contributing to a comprehensive set of web pages that explain government policies clearly, consistently, and all in one place. Doing this is difficult, …
As one of the editors working on Inside government, visiting departments to introduce people to the platform can be really rewarding. Last month I went to the Department for Communities and Local Government (DCLG) to help them with their final preparations …
At GDS we intend the web to be the primary platform for publishing things like policy, speeches and detailed guidance, with any print documents taking a supporting role. As a consequence legibility online becomes hugely important, because the reader will …
...the work we do and for the Department for Transport on a wider basis. We publish a lot of statistics about the work we do, and about driving tests, and...
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
