How we’re making it easier to access government forms online
How we’re making it easier to access government forms online
What we learned from user research with the public on completing PDF and online forms.
This week at GDS
Highlights this week - we published our first quarterly progress report on the Government Digital Strategy, setting out what's been achieved since it was published in December. Work is now well underway on the transactional "exemplar" services - 9 are …
The first 100 days - how are we doing?
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
Digital strategy, GOV.UK
“The start of a process that will transform how we provide services...to make them...fit for the 21st Century – agile, flexible and digital by default”. That was how Francis Maude described the Government Digital Strategy, published in November 2012. You …
This week at GDS
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
-
Categories:
GDS team
Highlights this week - many more services make their transition to GOV.UK, including content with an international flavour in the form of the new Worldwide section. The policy content has also been strengthened with the addition of 15 new policies. …
Designs of the Year
The Design Museum’s annual ‘Designs of the Year’ awards exhibition launched last week. As usual it’s an eclectic mix of architecture, fashion, digital, furniture, products, transport and graphics. Category winners and the overall winner will be decided by a jury …
Beating performance anxiety
One of the most important objectives for the Digital by Default Service Standard project was setting out a consistent way of measuring service performance. Why? Because all too often, there has been no shared understanding of how concepts like ‘customer …
Digital Britain Two
Today the National Audit Office (NAO) published their Digital Britain Two report, examining the government’s digital by default strategy. In particular, the report took a close look at the strategy document we published last November, and assessed whether the evidence …
Welcoming four new departments to Inside Government
This week we have welcomed four new departments to the Inside Government section of GOV.UK: Department for International Development, Department of Health, Home Office and Wales Office.
As seen from the Department...
The move of web content from the Department of Health (DH) to GOV.UK has been a relatively calm experience for the DH team. It’s been extremely busy and quite intense at times but I only had one day of actual …
Licensing on GOV.UK
Applying for licences is rarely a fun activity and this applies equally to the authorities responsible for processing them. When you wanted a licence extension for your birthday party in a pub this would have traditionally involved a tedious and …
Making better choices for the technology we use
Getting a new message out This week the IT Reform team within GDS released new guidance to government departments and suppliers around the technology we use. We've done this to make sure our technology doesn't end up becoming inflexible, overdesigned, …
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Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.