Understanding user satisfaction on GOV.UK Notify

What GOV.UK Notify learned by sending this year’s satisfaction survey to more people.
What GOV.UK Notify learned by sending this year’s satisfaction survey to more people.
How GDS plans to unlock actionable insights through end-to-end visibility of whole user journeys, ultimately enabling better data-driven decisions.
The Insolvency Service has published the first form made with GOV.UK Forms, our new digital form-building platform.
GDS’s Director for Digital Identity shares progress on government’s single sign-on and digital identity solution.
Follow along with the GOV.UK coronavirus team's challenges and wins whilst working on the government’s response to the pandemic.
GOV.UK Notify helped Leicester City Council to reduce the cost of the messages it sends. All it took was a little content design.
Making GDS a representative, inclusive place is one of our priorities. Our CEO shares why this matters, what our data show and where we'll focus our efforts.
Read about why we have decided to decommission GOV.UK PaaS and what we are doing next.
Learn about what the GOV.UK Pay team have been doing to improve the functionality of the website to make invoicing easier.
At GDS, we use the Service Standard to create user-centred services. Our Advisory International team helps other countries to create their own service standards.