Skip to main content
GOV.UK

Blog: Government Digital Service

Organisations:
Government Digital Service, Department for Science, Innovation and Technology

Putting customers first:  DVLA and  CustomerFirst  partnering to improve Drivers Medical service

Dual carriageway with cars and buses on

Putting customers first:  DVLA and  CustomerFirst  partnering to improve Drivers Medical service

CustomerFirst, a new unit in the Government Digital Service, is working with the Driver and Vehicle Licensing Agency (DVLA) to explore improvements to the end-to-end customer journey for the Drivers Medical service, while continuing to prioritise road safety and accessibility for everyone who needs them. 

Read more of Putting customers first:  DVLA and  CustomerFirst  partnering to improve Drivers Medical service

5 live - Civil Claims

Posted by: David Dilley, Posted on: 29 August 2014 - Categories: Transformation
Image by Boyce Duprey on a ~Creative Commons license

...Student finance and Lasting power of attorney. Image by Boyce Duprey on a Creative Commons license What the service is Civil claims are a way for the public to solve...

Read more of 5 live - Civil Claims

100 technical hires

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 28 August 2014 - Categories: GDS team

...starts at Student Loans Company next week and was Managing Director and CIO at BT. Office of National Statistics has taken on Laura Dewis, Deputy Director Digital Publishing, who was...

Read more of 100 technical hires

How sharing helps us improve digital services

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 22 August 2014 - Categories: Transformation
How sharing helps us improve digital services

...in government, but I'm starting to see it happen all over the place. There are some lovely examples of good sharing happening at the Registered Traveller exemplar project at the...

Read more of How sharing helps us improve digital services - 1 comment

You can now renew a patent online

Posted by: Emma Stace, Posted on: 20 August 2014 - Categories: Transformation

...the Intellectual Property Office in Newport, which is part of the Department for Business, Innovation & Skills. Follow Emma on Twitter, and don't forget to sign up for email alerts....

Read more of You can now renew a patent online

Helping government find user needs with analytics

Posted by: Lana Gibson, Posted on: 12 August 2014 - Categories: Data, User research
Helping government find user needs with analytics

Over the last couple of months we’ve run search engine optimisation and analytics workshop sessions for content designers in government departments and agencies.

Read more of Helping government find user needs with analytics - 12 comments

Our first video production workshop

Posted by: Graham Higgins - former Senior Digital Media Producer, Government Digital Service, Posted on: 8 August 2014 - Categories: GDS team
GDS video workshop

...front of three different cameras, so we could compare the footage from each. The cameras were, from cheap to expensive: a smartphone with an external microphone (iPhone 4 & Rode...

Read more of Our first video production workshop - 15 comments

Inspiring teenagers: getting schools to beat bogus websites

Posted by: John Peart, Posted on: 6 August 2014 - Categories: GDS team, GOV.UK
Spot the fake poster

...workshops that allowed these young people to experience what it is like to work at GDS. The workshop was based on GDS's #StartAtGOVUK campaign. We asked the teens to design...

Read more of Inspiring teenagers: getting schools to beat bogus websites - 1 comment

Thank you Stephen Kelly

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 6 August 2014 - Categories: GDS team

...he has played a huge part in delivering the early stages of the UK Government's digital development. Follow Mike on Twitter, and don't forget to sign up for email alerts....

Read more of Thank you Stephen Kelly - 3 comments

This is what transformation looks like

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 5 August 2014 - Categories: Transformation
DVLA Hackathon Day

...can prototype a digital alternative and test it with real people in just a couple of days. Follow Mike on Twitter, and don't forget to sign up for email alerts....

Read more of This is what transformation looks like - 1 comment

A new digital hub on the Tyne

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 1 August 2014 - Categories: Transformation

...in how people work, and how HMRC delivers digital government services. “There’s a phenomenal buzz here, and people are interested in what we’re doing. Not just from elsewhere in HMRC,...

Read more of A new digital hub on the Tyne - 2 comments
Previous page
  • Page 1
  • …
  • Page 57
  • Page 58
  • Page 59
  • …
  • Page 117
Next page

Related content and links

Government Digital Service

We are the digital centre of government. We serve the public, central government departments and the wider public sector.

Find out more.

Sign up and manage updates

  • Email
  • Atom

Be part of the transformation

The unit of delivery is the team

If you’re interested in joining us, check out all open opportunities on the GDS careers site.

Follow us

  • Twitter
  • Facebook
  • YouTube
  • Instagram
  • LinkedIn
  • GDS Podcasts

Leading Government Digital and Data

Leading Government Digital & Data

Useful links

  • All GOV.UK blogs
  • All GOV.UK blog posts
  • GOV.UK
  • All departments
  • Accessibility statement
  • Cookies
All content is available under the Open Government Licence v3.0, except where otherwise stated
© Crown copyright