Join us for Services Week 2026
Join us for Services Week 2026
Services Week 2026 will run from 29 June to 3 July. Learn about this year's theme and how to get involved.
Looking sideways in the product and service manager community
...associate product manager. I’m now the full-time Head of the Product and Service Manager Community. I’m excited to be back at GDS to serve a community of product and service...
A problem shared is money saved
Posted by:
Chad Bond - former Deputy Director for Standards Assurance, Government Digital Service, Posted on:
-
Categories:
Technology, Transformation
...make savings in the heart of government, the lessons learnt can be applied and borrowed to help elsewhere. Whether that may be healthcare or local councils or other areas entirely....
Now we are 5
Posted by:
Kevin Cunnington - former Director General, Government Digital Service, Posted on:
-
Categories:
Events, GDS team, Transformation
...the citizen. All of us here owe a great debt to the people who laid the foundations for the organisation we are today. One that is agile and iterative, in...
Digital transformation: an update from down under
...Likewise, by making use of the UK Digital Marketplace code, we were able to release our beta version in just 5 weeks – months ahead of schedule. In July, GDS’s...
Celebrating our 5th birthday
...imminent publication of the strategy and his plans for 2017 and beyond. Anyway. Time for some cake. Follow GDS on Twitter, and don’t forget to sign up for email alerts....
Making our flooding content watertight
...which was attended by members of the EA content team, content designers working on EA services and a content designer from the Department for Communities and Local Government. We drafted...
Building better assessments for digital services
Posted by:
Trang Erskine - Senior Product Manager for GOV.UK Design System, Government Digital Service, Posted on:
-
Categories:
Service design
...way to go. We’re approaching the service assessment transformation as we would a digital service transformation. User needs will continue to be identified and validated, and we will continue testing...
7 things we learnt on our US visit
Posted by:
Olivia Neal and Rory Smith, Posted on:
-
Categories:
Digital Service Platforms, GDS team, People and skills
The US government runs an International Visitors Leadership Program, which brings together future leaders from around the world. The most recent visit was for future digital and technology leaders and GDS was invited to take part. We wanted to share what we learnt.
How users feel about webchat
Posted by:
Chris Heathcote - Product Manager for Accessibility Monitoring, Government Digital Service, Posted on:
-
Categories:
Digital Service Platforms
Webchat is a support channel where users can talk to advisers through real-time online text chat. We ran an alpha to learn from departments that have been using webchat and to learn what works for users.
GDS welcomes 2 new senior hires
Posted by:
Kevin Cunnington - former Director General, Government Digital Service, Posted on:
-
Categories:
GDS team, Transformation
...the organisation. Emily will be Director of Policy and Engagement at GDS. Emily previously worked at Number 10 as Senior Policy Adviser for Welfare, Employment and Pensions. Emily will be...
Related content and links
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
Leading Government Digital and Data
