How we’re making it easier to access government forms online
How we’re making it easier to access government forms online
What we learned from user research with the public on completing PDF and online forms.
Using search data to meet user needs
As a Product Analyst in the GDS Delivery team acquiring data is critical for telling us if our products are meeting user needs and how improvements must be made to content and services. Our team analyses not only search data …
What does "Google is the homepage" mean in real life?
Posted by:
Ben Terrett - former Director of Design, Government Digital Service, Posted on:
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Categories:
Content design, GOV.UK, Transformation
Back in April last year the Alpha.gov.uk team talked about Google being the homepage*: "Since for the vast majority of people their web journeys (finding out the date of the next bank-holiday, or reporting a lost passport) start with a …
The mobile question: Responsive Design
Directgov has had a mobile website since 2005. To put this into context, the top selling device that year was the Nokia 1110 (pictured below) - so as you can imagine we were quite limited with what we could achieve.
Browsers we support and why
Our goal is to make GOV.UK the best designed, most accessible Government website to date. To realise this aim we maintain a relentless focus on user need, therefore what browser people use when they access GOV.UK is critically important. It …
My Reflections on UKGovCamp 2012
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
Digital engagement, GDS team, GOV.UK
I really enjoyed being able to get to UKGovCamp 2012 last Friday where I had a chance to outline some of our thinking around GOV.UK.
Hosting the beta of GOV.UK
Design rules are the basis for every decision we have made in the development of the beta of GOV.UK and hosting is no exception. The key design rule is not to be locked in to a single supplier and to …
User testing accessibility
My name is Joshua Marshall, and I'm a front-end developer and the Accessibility Lead for the team working on the beta of GOV.UK. Most of my focus has been on making sure that both the public facing website and the …
Sonal Shah and Innovation in the US Govt
Sonal Shah, White House social innovator and former Head of Global Initiatives at Google.org gave an inspirational lecture about innovation in the US Government at Portcullis House on the 18th January 2012.
Ben Terrett on designing GOV.UK
Posted by:
Ben Terrett - former Director of Design, Government Digital Service, Posted on:
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Categories:
Content design, GOV.UK
This continues a story I started on my own blog where I wrote about my previous job as Design Director at Wieden & Kennedy London. This is the one where I write about joining GDS as Head of Design. Later …
Quantitative testing Betagov content and layout
Posted by:
Nick Breeze - Lead User Researcher, Government Digital Service, Posted on:
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Categories:
Content design, Data, GOV.UK
I am Nick Breeze, one of the Senior Insight Managers at GDS and I work in the team responsible for testing content being developed for gov.uk. Recently we completed quantitative usability testing to compare the performance of content and layout …
Related content and links
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.