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Taking service design to Parliament

Poster with the words 'good services are verbs, bad services are nouns'

We spoke recently at a roundtable in Parliament, organised by the All Parliamentary Group for Design and Innovation (APDIG). At the session, ‘Designing the next generation of government services’, we talked about why GDS is making service design a priority.

Mapping the GDS journey

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Bill Oats Wales Feb 2013

GDS is building a reputation for creating a digital government based on user need. We’re transforming digital services, opening up government, and building skills and capability in government. Together we have designed and delivered the award-winning digital platform of GOV.UK. …