The search engine optimisation landscape is changing. As I have blogged previously, we are doing our best to make sure we use the same search terms as our users to make content easier to find. Now that Directgov and Business Link are …
...to inform interaction design. The test is administered when a service is live or at the end of the design iteration cycle (but pre-build) for new services. How it works...
Directgov was launched in April 2004 to allow people to access public services and government information in a single place. We know that people care little about the structures of...
We share learnings we got from analytics about what people are doing when visiting government web pages.
...Clarke Chris attended the UKGovcamp unconference on the 22nd January and gave an early insight into his priorities for the next few months. This was a chance for Chris to...