The search engine optimisation landscape is changing. As I have blogged previously, we are doing our best to make sure we use the same search terms as our users to make content easier to find. Now that Directgov and Business Link are …
...to thoroughly road test the methodology. The survey ran for a week and collected 266 responses. Lessons learnt The pilot study returned a wealth of data, which we in the...
Directgov was launched in April 2004 to allow people to access public services and government information in a single place. We know that people care little about the structures of...
We share learnings we got from analytics about what people are doing when visiting government web pages.
...Martha Lane Fox’s report Directgov 2010 and Beyond: Revolution Not Evolution , his role in finding efficiency savings in the public sector’s use of technology and the future for digital...