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Government Digital Service, Department for Science, Innovation and Technology

How GOV.UK Pay grew to processing £8 billion in transactions

GOV.UK Pay £8 billion. Showing GOV.UK Pay screen on an iPad and a mobile phone

How GOV.UK Pay grew to processing £8 billion in transactions

Since launching in 2016 GOV.UK Pay has now processed £8 billion in card payments online and over the phone. Here we look at how we’ve used data to grow the product to this milestone.

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Work experience with no photocopier in sight

Posted by: The Digital Engagement Team, Posted on: 29 August 2012 - Categories: GDS team

...that needed checking; looked at websites that had been changed and asked to provide user feedback on them; worked with the Inside Government team, checking site content; I met other...

Read more of Work experience with no photocopier in sight - 1 comment

Learning from user testing

Posted by: Sarah Prag, Posted on: 24 August 2012 - Categories: GOV.UK, User research

We’re doing a lot of user testing over the summer, and Sarah Prag has a quick update on a couple of things we’ve already changed based on what we’ve learnt so far.

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Happy birthday e-petitions - a year in numbers

Posted by: Pete Herlihy - former Lead Product Manager for GOV.UK Notify, Government Digital Service, Posted on: 16 August 2012 - Categories: Transformation

E-petitions is the very first product delivered by GDS and last week it celebrated its first birthday. Pete Herlihy, product owner for e-petitions reviews the year in numbers.

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I say consultation, you say...?

Posted by: Ade Adewunmi - former Head of Data Infrastructure, Government Digital Service, Posted on: 13 August 2012 - Categories: Digital engagement

...service delivery, coordinating consultations and anyone whose service area has been impacted by a recent consultation. If you don’t work in government but have relevant experience in this area and...

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The all new Trade Tariff tool

Posted by: Matthew Ford - Developer, Bit Zesty, Posted on: 10 August 2012 - Categories: GOV.UK, Transformation

Yesterday the new Trade Tariff tool on GOV.UK was released as part of the wider ‘international trade’ release. Matthew Ford, Ruby on Rails developer from Bit Zesty explores the tool in more detail.

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Shipping new formats: the GOV.UK ‘international trade’ release

Posted by: Neil Williams - former Head of GOV.UK, Government Digital Service, Posted on: 8 August 2012 - Categories: GOV.UK, Technology

...of the complexity for people needing to look up EU commodity codes and other customs information when importing or exporting goods. We’ll be explaining more about this tool in a...

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Transactions - finding the stories hidden in the data

Posted by: Clifford Sheppard, Posted on: 7 August 2012 - Categories: Data

...Government services? Were high-volume services more likely to be a certain type than low-volume services? Did some Departments specialise in particular service types? Findings Taking a sample of services, we...

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From Solr to elasticsearch

Posted by: Rob Young, Posted on: 3 August 2012 - Categories: GOV.UK, Technology

Search is right at the centre of GOV.UK. It’s the main focus of the homepage and it appears in the corner of every single page. Many of our recent and upcoming apps such as licence finder also rely heavily on …

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Bank Holiday story - is it really simpler, clearer, faster?

Posted by: Peter Jordan, Posted on: 31 July 2012 - Categories: Data, GOV.UK

At GDS we iterate. One of the key contributions to that iteration is the post change checking to make sure that the users needs truly have been met and that the rules of the game have not changed. Peter Jordan, …

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‘Simpler, clearer, faster’ at the Driving Standards Agency

Posted by: John Ploughman, Posted on: 30 July 2012 - Categories: Digital engagement, GOV.UK, Transformation

...the Driving Standards Agency explained how GDS values inspired a re-evaluation of their content, and the big difference it has made to their audience. Simpler, clearer, faster. Ever since I...

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