How we’re making it easier to access government forms online
How we’re making it easier to access government forms online
What we learned from user research with the public on completing PDF and online forms.
What we learned from user research with the public on completing PDF and online forms.
It’s early days for Inside Government but we wanted to share some analytical data on user traffic, demand and engagement. Inside Government is just three weeks old. We launched with five government organisations on 15 November and it felt good to …
It’s slightly strange to be reporting on another week without a major launch but it’s something we should get used to. One of the main advantages of iterative working is that the big bangs of launching new products and platforms …
The department for Business, Innovation and Skills (BIS) has been working with GDS since before GDS existed to help get department websites ready for the move to GOV.UK. John Turnbull from BIS explains what it’s been like to see the …
We’ve been monitoring the volume of traffic to GOV.UK since launch. We want to ensure that the people who used to rely on Directgov and Business Link can still find the reliable and authoritative information and services they need. As the GOV.UK dashboard …
After speaking at AgileTeaCamp, I thought I would share how people management has evolved in the GDS Delivery Team. What you get for free with agile Agile product teams are self-managing. With the users' needs in mind, the product manager defines what …
Janet wrote recently about how we're presenting policy differently on Inside Government, but what does that mean for individual departments? Paola Wright, Online Policy Desk Officer for the Ministry of Defence (MOD), explains the impact it has had on their …
A few weeks ago I wrote a post detailing the technical side of the Government Digital Strategy. One of the things I spoke about was how we were keen to keep improving the site and fixing bugs. We were also …
Following a busy few weeks here at GDS, some staff holidays and a few winter colds have left the office feeling a little bit quieter than usual.
Imagine that you are a violin maker, and you have only a chisel and a hacksaw. With such inappropriate tools, you're going to either a) make a really shoddy violin, b) spend an age trying to get the tools to …
The search engine optimisation landscape is changing. As I have blogged previously, we are doing our best to make sure we use the same search terms as our users to make content easier to find. Now that Directgov and Business Link are …