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Guest Post: Clarity is king – the evidence that reveals the desperate need to re-think the way we write

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Mark Morris is Head of Clear English at the Department of Health and a former speechwriter for the Health Secretary. Speech is the mirror of the soul; as a man speaks, so he is. So said Publilius Syrus, about two …

GOV.UK page performance: are we fulfilling our content goals?

Posted by: , Posted on: - Categories: Content design, Data, GOV.UK

In the content team we’ve developed new theme dashboards that give us a page-level indication of GOV.UK mainstream content performance. These dashboards are useful to everyone in GDS, as GOV.UK user data can reveal how people interact with government services, …

Publishing Digital Service Assessments

Publishing Digital Service Assessments

The Digital by Default Service Standard comes into full force in April this year. We’ve been running assessments for a while now, and as with the services we assess, we’re also looking to continuously improve the assessment process itself with …