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Understanding all the barriers service users might face

A sticker with 'deliver whole services for users' written on it

Building accessible and effective end-to-end services requires a holistic approach to users and the barriers they can face. Here are some things we’re working on to reduce these barriers.

The Global Digital Marketplace: multi-supplier delivery and what we’ve learned so far

Posted by: and , Posted on: - Categories: Global Digital Marketplace, Ways of working
6 people sitting around a table and talking, the table is covered with post-it notes

...approach it as an experiment to see if we can make multi-supplier delivery work. Our findings so far Here’s what we’ve found so far: 1. It can be done! So...

Learn more about the new mentoring scheme from the GDS Women’s Network

Two people participating in the Speed Mentoring event. One's back is to the camera, the other is facing the camera and smiling

...ran an Agile coaching skills session to help support mentors. This included guidance on how to balance the mentor’s role as an advisor, with coaching techniques to help encourage the...