Digital transformation of services relies on making policy an integral part of digital delivery teams and vice versa. GDS Policy and Engagement Lead Anais Reding explains first-hand the benefits this can bring.
From a user’s point of view, the definition of a government service is simple: it helps you do something. How services are designed and made across government is far less simple.
It’s the time of the year for ‘Best-of lists’. In keeping with the season, we’ve been looking back over some of the most popular blog posts of 2016. Here’s a selection.
The Service Manual helps people across government build better services and prepare for service assessments. We've spent the past year updating the content and design of the manual. Here is some more detail on our most recent updates.
The GOV.UK content team has been working with the Ministry of Defence Medal Office and Directorate of Defence Communications to improve the medals content on GOV.UK. GOV.UK is where serving and previous armed forces personnel, and some civilians can find out if they’re eligible, and how to apply.
Ross Ferguson introduces the product and service manager community, explains the importance of communities of practice and invites you to get involved.
Standards Assurance team announce savings of £339 million by working with departments to apply the digital and technology spend controls for the 2015 to 2016 financial year.
Half a decade on, GDS remains committed to its original principles: building and supporting services that put the user first. Here are some of the things I am looking forward to us working on in the next year.
Last year, the Australian government set up a team tasked with transforming government to make services easier to use – the Digital Transformation Agency. Here's the approach they’ve taken over the past 15 months.
GDS turns 5 this week (officially on Thursday 8 December), and we’re celebrating all week.
We’re going to spend some time on this blog looking back at the story so far. We’ll also look forward to the future.