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Government Digital Service, Department for Science, Innovation and Technology

How GOV.UK Pay grew to processing £8 billion in transactions

GOV.UK Pay £8 billion. Showing GOV.UK Pay screen on an iPad and a mobile phone

How GOV.UK Pay grew to processing £8 billion in transactions

Since launching in 2016 GOV.UK Pay has now processed £8 billion in card payments online and over the phone. Here we look at how we’ve used data to grow the product to this milestone.

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Are open standards a closed barrier?

Posted by: Linda Humphries - former Senior Technology Adviser, Government Digital Service, Posted on: 12 April 2012 - Categories: Technology

...we're clear on what we're trying to do, the definition should be a doddle, right? Not so. We first set out over a year ago by providing a definition and...

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Identity: Don Thibeau, at large in the UK

Posted by: Steve Wreyford, Posted on: 4 April 2012 - Categories: GOV.UK One Login

Last week, Don Thibeau, Chairman and Director at large of Open Identity Exchange (OIX) , and Executive Director of The OpenID Foundation paid a visit to the UK. Recognising common issues around fraud and identity, he discussed the need for a ‘team …

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Introducing the design principles alpha for GDS

Posted by: Ben Terrett - former Director of Design, Government Digital Service, Posted on: 3 April 2012 - Categories: Content design, GOV.UK

...you can't design well unless you've put the effort into getting the brief right. If a bad digital service looks great, it's still a bad digital service. It's essential we...

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Design principles - Alpha

Posted by: Ben Terrett - former Director of Design, Government Digital Service, Posted on: 3 April 2012 - Categories: Service design

...if we share it. As ever we'd love to hear your feedback, specifically what you think is useful, and what you'd like to see included in further versions. You can...

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Putting APIs first: legislation.gov.uk

Posted by: John Sheridan, Posted on: 30 March 2012 - Categories: Technology

Mention the word "API" to the wrong audience and blank looks shortly follow. For the uninitiated, an API, or "Application Programming Interface", is a way for one computer to use information or services held on another computer, often across the …

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Throw away Photoshop and be true to your medium

Posted by: James Weiner, Posted on: 29 March 2012 - Categories: Content design, Service design

...code from the off. Working with my colleagues, we have introduced this technique to the design process of GOV.UK in reaction to the rapid development cycles and number of iterations...

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First Digital Leaders’ meeting – Rachel Neaman, Digital Leader, Department of Health

Posted by: Rachel Neaman, Posted on: 28 March 2012 - Categories: Digital engagement, Digital strategy

...deliverables like gov.uk, that will be real transformative change. And, as Mike says, beautiful too. http://www.youtube.com/watch?v=PPYXCHfk6V0 About the author: Rachel Neaman is the Digital Leader for the Department of Health...

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Budget Blog

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 23 March 2012 - Categories: GOV.UK, Transformation

...mandate to deliver on Martha Lane Fox’s vision for digital public services. Now that mandate is reinforced by Government, with the commitment to our agenda set out in the budget...

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Analysing the analytics

Posted by: Peter Jordan, Posted on: 23 March 2012 - Categories: Data

As Product Analytics Lead at the Government Digital Service, one of my interests is how effectively people are finding government information and where they are finding it. I recently read the post on Government in the Lab; Social Media Drives …

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Identity: Scheming for Simplicity

Posted by: Steve Wreyford, Posted on: 22 March 2012 - Categories: GOV.UK One Login

The Cabinet Office Identity Assurance Programme (based in the Government Digital Service) aims to help users transact digitally with public services through convenient & secure login mechanisms. Behind this simple objective lies a complex problem: how to ensure the user …

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