Throw away Photoshop and be true to your medium
...code from the off. Working with my colleagues, we have introduced this technique to the design process of GOV.UK in reaction to the rapid development cycles and number of iterations...
...code from the off. Working with my colleagues, we have introduced this technique to the design process of GOV.UK in reaction to the rapid development cycles and number of iterations...
...provides and redesign them from the point of view of the user, not the host department. Ensure we deliver services and transactions digitally by default, not digitally as an after-thought....
...digital public services by committing that from 2014 new online services will only go live if the responsible minister can demonstrate that they themselves can use the service successfully. The...
As Product Analytics Lead at the Government Digital Service, one of my interests is how effectively people are finding government information and where they are finding it. I recently read the post on Government in the Lab; Social Media Drives …
The Cabinet Office Identity Assurance Programme (based in the Government Digital Service) aims to help users transact digitally with public services through convenient & secure login mechanisms. Behind this simple objective lies a complex problem: how to ensure the user …
The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 which came into effect last year has presented UK website owners with a few challenges in moving to compliance. Those of us who work on public sector websites are no …
Since we released INSIDE GOVERNMENT, 2 weeks ago, we’re already iterating and have made a number of changes. We’ve had tons of useful feedback and we’re making incremental improvements in response, as well as continuing to develop the software and …
The easy answer to the title question would be No...but I don't like easy answers and I believe that No is fundamentally the wrong answer. My name is Carl Haggerty,...
GDS aims to create digital services that are world class and become the channel of choice for service users. But the demographic of those who remain offline reveals that these very citizens are some of the heaviest users and most …
...blog about how important local services are to GOV.UK so I was delighted to be asked to give the keynote speech at the Really Useful Day event over at DCLG....