Since launching in 2016 GOV.UK Pay has now processed £8 billion in card payments online and over the phone. Here we look at how we’ve used data to grow the product to this milestone.
I was recently invited to give a short talk at Agile Teacamp, an event where people come to learn about and share their experiences with agile software development. They're friendly and informal events held over a cup of tea in a department store …
Every year, central and local government serve citizens and businesses through one and a half billion transactions.
...services - amongst them the government’s flagship digital service. EVL Carolyn I started work on digital services in 2003/04 when things were very different in the digital space. Electronic Vehicle...
Last Thursday the second iteration of a tool to allow comments on Bills passing through the House of Commons process went live. Steph Gray from Helpful Technology explains why a second iteration was needed and how putting users needs first …
After we launched the iteration of GOV.UK two weeks ago we received a lot of feedback via Twitter and email regarding the changes we had made to the visual design of the site. Alex Torrance, User Experience Designer at GDS …
We started using a new font on GOV.UK last week, and received feedback that it wasn't working in everyones browsers. Creative lead Chris Heathcote details the changes the team has made to make sure the font works well for everyone.
To coincide with the recent release of the next iteration of GOV.UK, Louise Kidney, Digital Engagement Lead explains why we are changing the name of our Twitter account and what you can expect to see from the renamed @GDSTeam Twitter …
At GDS we’re using search data to inform every aspect of content production. It’s no dry data analysis though, search logs reveal surprising insights about what people really want. Lana Gibson, Product Analyst at GDS, explains how understanding search behaviour …
On Wednesday 4th July, GDS ran a 30 minute workshop called 'Social media guidelines: So what?' at Civil Service Live. In a slightly departure from the usual presentation style at Civil Service Live, we decided to mix things up. Louise …
On Tuesday evening we made another release of changes to GOV.UK. One of the biggest areas of discussion centered around the typography changes. Ben Terrett, Head of Design, explains the...
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