Working with Citizens Advice and its amazing data
...the more vulnerable service users. As my colleague Ben Carpenter says: The cluster data available in the dashboard gives a view of how users’ issues and government’s policies and services...
Digital, Data and Technology
Updating the Data Science Ethical Framework
...data to improve services. They are investigating whether they can develop an approach to predicting risk which might enable early intervention. Liz Ridler, Delivery and Evaluation Lead in Public Service...
We’ve updated the Technology Code of Practice
...looking forward to working with them again in this next phase of developing the Technology Code of Practice. Read the new Technology Code of Practice and follow GDS on Twitter....
The benefits of coding in the open
...This promotes a common culture and way of working when you can see how other teams manage certain issues. Anna Shipman (left) Quite often, teams will make small improvements to...
Developing the DfT Digital Data Index
Posted by:
Alan Rider - former Assisted Digital Lead, Government Digital Service, Posted on:
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Categories:
Data, Transformation, User research
...prototypes and operational proofs of concept using the GDS frontend toolkit. These helped us test functionality and determine if the service was technically viable. We developed an operating model to...
Building capability and community through the Government Data Science Partnership
...Prisons and Probations Service has taken to set up data science and analytics capability. Our colleagues from Defence Science and Technology Laboratory spoke about how they’re embracing open source and...
What you can learn from making data user-centred
...difficult to keep it up to date. Out of date data can lead to a poor service experience. So data specialists advocate fetching data from reliable sources using automated services...
A problem shared is money saved
Posted by:
Chad Bond - former Deputy Director for Standards Assurance, Government Digital Service, Posted on:
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Categories:
Technology, Transformation
...make savings in the heart of government, the lessons learnt can be applied and borrowed to help elsewhere. Whether that may be healthcare or local councils or other areas entirely....
Help us give government better data about services
...identified 3 main useful metrics: the breakdown of transactions per channel, the number of unique users for a service, and the reason a user contacts a service or has to...
Designing the register creation process
Posted by:
Martin Jordan – former Head of Service Design, GDS and Tom Hughes - Senior Content Designer, Posted on:
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Categories:
Data
When designing services or creating content, we always start by thinking about user needs. We create registers in the same way.
Related content and links
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
Leading Government Digital and Data
