At GDS we realise how important it is to build government services by understanding the needs of the people who use them. One of the most useful ways of doing this is by testing products with end users, and remote …
Nick Breeze is the customer insight manager for GDS.
GDS has published the Digital Landscape Research today alongside the Government Digital Strategy. We want to tell you more about the research, and why we did it.
I am Nick Breeze, one of the Senior Insight Managers at GDS and I work in the team responsible for testing content being developed for gov.uk. Recently we completed quantitative usability testing to compare the performance of content and layout …
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Government Digital Service
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