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The importance of creating inclusive government services

Posted by: Ben Carpenter - former Assisted Digital & Digital Take Up Lead, Government Digital Service, Posted on: 29 June 2018 - Categories: Accessibility, Transformation
The waiting area at a Citizen's Advice branch

The challenges of building effective services for all and some of the work we're doing to make services as inclusive as possible.

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On the road with GDS

Posted by: Kevin Cunnington - former Director General, Government Digital Service, Posted on: 6 April 2017 - Categories: Events, Transformation
group of 5 people discussing something together

...of the Digital Academy was to provide learning opportunities for civil servants. The courses on offer enabled them to work on agile digital development projects that build services to meet...

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Exemplars making examples of themselves

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 5 February 2015 - Categories: Transformation
IPO office

...The people I met down in Newport can see what's wrong, and they're keen to fix it. So work has begun on a new design applications alpha. They’re using agile...

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Simpler, clearer, Australia

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 26 January 2015 - Categories: Transformation
https://twitter.com/sherro58/status/558534830845988864

...and businesses." The emphasis there is on transformation, this is about changing the government to better serve citizens. One of the first items on the DTO's todo list will be...

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A big week for Companies House

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 12 December 2014 - Categories: GOV.UK, Transformation
Companies House team

...designed summary of public information about that company: its status, registered address, names of directors and secretaries, and a list of filing dates. It’s an impressive start on an important...

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Strategy and delivery, one year on

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 10 December 2013 - Categories: Digital strategy, GDS team, Transformation

...and operate the full service. What’s next? 2014 will see more public betas, more live services, and huge leaps forward for teams here and across government. Identity, measurement and analytics,...

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Agile testing at the Home Office

Posted by: Mat Costick, Posted on: 26 November 2013 - Categories: Transformation

...acceptance tests, system integration tests and assurance tests. As part of the assurance role we’d get involved in writing contract requirements for testing and then assure suppliers’ capability to do...

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This week at GDS

Posted by: gov.uk archive author, Posted on: 15 October 2013 - Categories: GDS team, GOV.UK, Transformation

...looking at how we can manage project governance better with Agile and standard projects, which sounds a thrilling topic. Interviewer: That’s terrific. Until next time. Mike: Thank you very much....

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Testing with users around the world

Posted by: Katy Arnold and Chris Atherton, Posted on: 9 October 2013 - Categories: GDS team, GOV.UK, Transformation

...work we were doing and went out of their way to help us by talking to staff in overseas visa application centres. We tested a lot in Kuwait, quite a...

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This week at GDS

Posted by: Kathy Settle, Posted on: 1 October 2013 - Categories: Accessibility, GDS team, Technology

This week news of an office move at GDS, as well as new developments on open standards and the launch of Go ON North East. Rewired State are holding a...

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