...people. Today there are 100 people working on it. Some elements of the service, such as Find apprenticeship training and Recruit an apprentice, have been delivered. The biggest change will...
I’m Katy. I’m currently working in the Digital Public Services and Business Transformation Division as part of the Scottish government’s Graduate Development Programme.
...its design and build. All new or redesigned digital services being built in government need to meet the digital by default service standard. Services processing or likely to process over...
We've learnt a lot about assessing services over the last few months. James Kemp, acting Service Manager for passport appointment booking at HM Passport Office, attended one of the early assessments and we asked him to write about the experience. …
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