Help us give government better data about services
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...identified 3 main useful metrics: the breakdown of transactions per channel, the number of unique users for a service, and the reason a user contacts a service or has to...
...identified 3 main useful metrics: the breakdown of transactions per channel, the number of unique users for a service, and the reason a user contacts a service or has to...
Yesterday we released 83 dashboards. We wouldn’t normally plan to release like this.
The Performance Platform is a tool for government to answer the question ‘how are we doing?’. At present, the important facts are not accessible to the right people, at the right time, in the right way.
The Transactions Explorer has enabled government to track progress on its key performance indicators for the first time.
...when we come out of our offices and go to meet other departments, they've got some very similar issues. It allows you to share in some of others' successes and...
Today is the election for the next Mayor of New York City. Mike Bloomberg cannot stand for a third term, and there are more than a dozen challengers competing to take his place. Whoever wins, I hope they support the …
This week we released a performance dashboard for the service to get a lasting power of attorney - a complicated transaction which is pushing and pulling our dashboards into new areas. Are you, like me, worried about your ongoing capacity …
...been rewritten as a static site generated with Python, with some front-end functionality provided by JavaScript. As with most GDS products, the code is open-source and freely available on GitHub....
For almost the first time, we are using conversion funnel data to improve government transactions. The comparisons between services are fascinating. When you are browsing books on Amazon, the pages are full of links. Want to see a bigger picture …
Phil Buckley, Product Manager of the Performance Platform, writes: I’m very proud to announce the latest release of the Performance Platform. Building on the performance statistics we have for GOV.UK, this release powers the dashboards for all the different Licences, …