User research - a day in the life
...in they are not necessarily skilled enough to independently complete that transaction, then you need to either simplify that transaction online or provide support and upskilling to your service users....
Search results for Fresno Yosemite International Airport β π~π ππ~πππ~π‘ππ π β¬ Flight Changes Support Number
New Transport for GOV.UK
...any real effort on our part simpler CSS for print views better progressive enhancement for browsers without CSS support or images, which is a bit niche but good to do...
Government documents - understanding what users need
...part of our parallel discovery project we have: analysed feedback on using government documents that we received through GOV.UK customer support and transformation projects interviewed people in government to understand...
Iterating our support for service managers
Just before Christmas we released dates for the next four cohorts on GDS’s Service Manager Induction and Development Programme. During 2013, we took the programme through discovery, alpha, beta, and...
Half a billion views on GOV.UK
...on Twitter: @GDSteam and sign up for email alerts. You may also be interested in: Strategy and delivery, one year on Interesting browser stats Iterating our support for service managers...
Strategy and delivery, one year on
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
Digital strategy, GDS team, Transformation
...real users - and an outline of the operating model and any dependent technology required. With that delivered, we’re supporting DWP while they develop the digital skills needed to build...
Agile testing at the Home Office
...well so far. A bit of background TDCS is a shared service within the Home Office; it stands for Test, Design and Consultancy Services. We support projects in the Home...
This week at GDS
...already through that site, so it’s really great news. The other thing we’ve done is some work on the Business, Finance and Support finder, so Guy Moorhouse and Amy Whitney,...
This week at GDS
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
-
Categories:
Accessibility, GDS team, GOV.UK, Transformation
...thought what we're doing is excellent, but also seen as slightly subversive, which he supported. So it's really good to get that help and support to engage with the policy...
This week at GDS
...looking at some of the products on there, like the finance support finder, browse, content and employing people and setting up a new business, so a whole load of user-focused...
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Be part of the transformation
If youβre interested in joining us, check out all open opportunities on the GDS careers site.