How to cover rolling news events
From time to time, a news event can trigger a high volume of response from the government. It may involve information coming from a number of different departments, for example, or need frequent updates as a situation unfolds. The challenge …
Engaging the market
Last week we held our first 'market engagement' event for suppliers interested in providing assisted digital support for government services. It was really popular - so much so that we had to open another session so everyone who wanted to could …
Retiring our icons
...make pages (and how they are used) more memorable. In short, we've gone from doing what we thought was the right thing to do, to testing how real people use...
Advisory group publishes identity assurance principles for consultation
...year we published the first draft of the PCAG’s principles. The principles set out, in detail, how the government’s identity assurance (IDA) approach could be configured to meet the privacy...
Introducing the new digital inclusion team
...IEIS sets out - working with Martha Lane Fox’s Go ON UK and funding UK Online Centres. We can have a greater impact by coordinating this work - inside government...
This week at GDS
...want. A critical update was Search, obviously making the changes to Search is fundamental; we did that last week. Mark Hurrell, David Heath, Tara Stockford – there's been a team...
Giving the manual some style
Over the last couple of weeks keen followers of the service manual will have noticed a few changes to some of the guidance. Along with publishing pieces like the assisted digital action plan and the guidance on increasing digital take-up …
How we've been improving site search on GOV.UK
In the past few weeks, a small team in the Government Digital Service has been working to make significant improvements to site search on GOV.UK. When GOV.UK came out of beta in October 2012, replacing the Directgov and Business Link …
Empowering everyday readers
...common practice in highly navigable web sites but some are less intuitive for writers and designers. Style features that support reading from the web include: repetition of company (or department)...
2012/13 Savings: Better for Less
Last week the Efficiency and Reform Group (the part of the Cabinet Office that includes GDS) announced savings figures for the last financial year. In 2012/13 we helped departments save...
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The GOV.UK app went live in public beta in July 2025. Find out how to download it for free on GOV.UK.