We’re learning a lot about users as we work with more teams outside GDS. Jamie Trollope from the Customer Insight and Diversity Team at the Driver and Vehicle Licensing Agency (DVLA) writes about what they’ve discovered during some recent user …
Jamie Trollope works in the Customer Insight and Diversity Team at the Driver and Vehicle Licensing Agency (DVLA)
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Government Digital Service
Government Digital Service (GDS) builds platforms, products and services that help deliver a simple, joined-up and personalised experience of government to everyone.
Government’s authentication and digital identity solution
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