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Organisations:
Government Digital Service, Department for Science, Innovation and Technology

How GOV.UK Pay grew to processing £8 billion in transactions

GOV.UK Pay £8 billion. Showing GOV.UK Pay screen on an iPad and a mobile phone

How GOV.UK Pay grew to processing £8 billion in transactions

Since launching in 2016 GOV.UK Pay has now processed £8 billion in card payments online and over the phone. Here we look at how we’ve used data to grow the product to this milestone.

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Let's talk about permissions

Posted by: Stephen Blackmore and Lou Downe - former Director for Design and Service Standards, Government Digital Service, Posted on: 13 July 2015 - Categories: Digital Service Platforms
Permission post it notes

Licence, permit, registration, certification, accreditation - government has lots of different ways for people to get permission to do something.

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You can’t be half agile

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 10 July 2015 - Categories: GDS team
Agile is not a thing you buy. Agile is a thing you are.

A little rant, if you’ll forgive the indulgence. It includes a confession, to make up for the ranting.

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Learning by doing: to GDS and back again

Posted by: Denise Shaw, Posted on: 7 July 2015 - Categories: People and skills
Photo of Whitehall

Licence: Creative Commons Attribution max_d80 A few months ago I decided to take my experience  as a communications manager in the Department for Business Innovation and Skills (BIS) and go on secondment to GOV.UK

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Simpler, clearer, Shetler

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 2 July 2015 - Categories: GDS team, Transformation
Photo of Paul Shetler

Back in January, the Australian government said it would be setting up a new Digital Transformation Office. That was great news. We were happy to welcome Australia to our international community of governments

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Outcomes, not deliverables

Posted by: The GDS Team, Posted on: 30 June 2015 - Categories: GDS team, GOV.UK
Agile delivery by Jamie Arnold

Jamie Arnold has been part of GDS since the very beginning, working on the early stages of GOV.UK and many other projects since.

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Trans-Atlantic mind-melding with USDS and 18F

Posted by: The GDS Team, Posted on: 29 June 2015 - Categories: GDS team, People and skills
USDS visits GDS - smiles all round

  Last week we welcomed visitors from the US Digital Service and 18F over here for the best part of a week to swap stories, experiences, and mistakes.

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Starting with discovery: Department Transformation

Posted by: gov.uk archive author, Posted on: 26 June 2015 - Categories: Digital Service Platforms
Photo of Mark O'Neill - Department Transformation presenting

...out if shared platforms will transform these user journeys. If we can make building blocks of code and functionality that can be re-used more widely across government, this can help...

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Being a GDS technical architect - the first few weeks

Posted by: John Strudwick, Posted on: 24 June 2015 - Categories: GDS team, People and skills, Service design
Technical Architect image

...We interviewed the owner of an MOT station, and drivers who had bought and sold vehicles. We learned about their interactions with the government and existing systems, and how these...

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Congratulations, Companies House

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 22 June 2015 - Categories: Transformation
Companies house screenshot

Congratulations to the team at Companies House for taking their new free information service into public beta today. Their Chief Executive Tim Moss has just published a blog post, saying:...

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Two blog posts we liked

Posted by: The GDS Team, Posted on: 19 June 2015 - Categories: GDS team
Kit screen shot

...describes that as a team moving from project thinking (where the focus is on time and budget), through to product thinking (focus on users and shippable code) to service thinking...

Read more of Two blog posts we liked - 1 comment
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