‘Simpler, clearer, faster’ at the Driving Standards Agency
...the Driving Standards Agency explained how GDS values inspired a re-evaluation of their content, and the big difference it has made to their audience. Simpler, clearer, faster. Ever since I...
What I've learned (so far) doing product management in government
I was recently invited to give a short talk at Agile Teacamp, an event where people come to learn about and share their experiences with agile software development. They're friendly and informal events held over a cup of tea in a department store …
Data Driven Delivery
Every year, central and local government serve citizens and businesses through one and a half billion transactions.
EVL is not evil
...services - amongst them the government’s flagship digital service. EVL Carolyn I started work on digital services in 2003/04 when things were very different in the digital space. Electronic Vehicle...
Public reading stages - a second iteration
Last Thursday the second iteration of a tool to allow comments on Bills passing through the House of Commons process went live. Steph Gray from Helpful Technology explains why a second iteration was needed and how putting users needs first …
Iterate. Then iterate again.
After we launched the iteration of GOV.UK two weeks ago we received a lot of feedback via Twitter and email regarding the changes we had made to the visual design of the site. Alex Torrance, User Experience Designer at GDS …
Webfonts in practice
We started using a new font on GOV.UK last week, and received feedback that it wasn't working in everyones browsers. Creative lead Chris Heathcote details the changes the team has made to make sure the font works well for everyone.
Switching voices - @gdsteam
To coincide with the recent release of the next iteration of GOV.UK, Louise Kidney, Digital Engagement Lead explains why we are changing the name of our Twitter account and what you can expect to see from the renamed @GDSTeam Twitter …
The SEO war - fighting the good fight in search
At GDS we’re using search data to inform every aspect of content production. It’s no dry data analysis though, search logs reveal surprising insights about what people really want. Lana Gibson, Product Analyst at GDS, explains how understanding search behaviour …
Civil Service Live - Social media workshop
On Wednesday 4th July, GDS ran a 30 minute workshop called 'Social media guidelines: So what?' at Civil Service Live. In a slightly departure from the usual presentation style at Civil Service Live, we decided to mix things up. Louise …
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Download the GOV.UK App
The GOV.UK app went live in public beta in July 2025. Find out how to download it for free on GOV.UK.