Service design

You can find more information about service design on the dedicated Services in government blog.

Being a GDS technical architect - the first few weeks

John Strudwick, 24 June 2015 - GDS team, People and skills, Service design

Government technology boring? Not from where I’m standing.

Shorter, but just as sweet - the revised and updated Digital Service Standard

Vanessa Christophers, 29 May 2015 - Service design

Following feedback from all over government, and working with a host of internal teams here at GDS, we are pleased to announce the new, revised Digital Service Standard.

Digital Marketplace: building a digital by default service

Ivanka Majic, 19 November 2014 - Digital Marketplace, Service design

The Digital Marketplace helps government find and compare cloud services for their technology projects.

Self-assessment - training assessors across government

Tom Scott, 2 October 2014 - Service design

A few weeks ago GDS hosted the latest training session for Digital by Default (DbD) assessors. There were over 50 attendees from across government - the largest assessor training session we have run so far.

Service standard - how’s it going?

Olivia Neal, 5 September 2014 - Service design

The digital by default service standard went fully live in April. That means that, in line with the Government Digital Strategy, all new and redesigned public facing services have to meet this standard.

What’s the design process at GDS?

Ben Terrett - former Director of Design, Government Digital Service, 18 July 2014 - Content design, GDS team, Service design

Lots of people ask me what our design process is like at GDS. I thought I'd write some of that down in a place I can point to. It's worth saying that we don't follow this slavishly.

Meeting the standard regardless of size

Tom Scott, 17 June 2014 - Service design

In April 2014 the Digital by Default Service Standard went live, and since then all new or redesigned services have had to be assessed against all 26 points in the standard.

We need interaction designers to help transform digital services

, 12 June 2014 - Service design

This is a picture of designers working at DVLA, MoJ, HMRC, GDS and HO meeting up at the Home Office last week to share design patterns. This is something we do regularly as a design community.