You can find more information about accessibility on the dedicated Accessibility in government blog.
Last week we held our first 'market engagement' event for suppliers interested in providing assisted digital support for government services. It was really popular - so much so that we had to open another session so everyone who wanted to could …
The Assisted Digital team at GDS is working with departments to develop assisted digital support for services being redesigned to be digital by default. The first 25 of these are known as exemplars, as their progress will inform and guide …
We are starting to talk to potential providers of assisted digital support from the commercial, voluntary and wider public sectors. The Assisted Digital team at GDS is working with departments to develop assisted digital support for digital services. This will …
We’re learning a lot about users as we work with more teams outside GDS. Jamie Trollope from the Customer Insight and Diversity Team at the Driver and Vehicle Licensing Agency (DVLA) writes about what they’ve discovered during some recent user …
Last Friday Rebecca Kemp, Joshua Marshall and I visited the opening of the ‘Design that Makes a Difference’ exhibition at the Royal College of Art. Josh is our accessibility lead and Rebecca leads the Assisted Digital programme. Organised as a …
Today the National Audit Office (NAO) published their Digital Britain Two report, examining the government’s digital by default strategy. In particular, the report took a close look at the strategy document we published last November, and assessed whether the evidence …
Today’s launch of 18 departmental digital strategies is a statement of ambition for the reform of public services. Mike Bracken writes about what these plans for digital transformation mean.
Today we published the Government Approach to Assisted Digital as part of the Government Digital Strategy. Assisted Digital provision is the help and support we will provide so people who can’t use digital services independently can access digital by default …
GDS has published the Digital Landscape Research today alongside the Government Digital Strategy. We want to tell you more about the research, and why we did it.
Back in May, we blogged about the work we were just starting on assisted digital. Today, in the Government Digital Strategy, we commit to taking a cross-government approach to assisted digital, to continuing our work with departments and expert organisations …
If you’re interested in joining us, check out all open opportunities on the GDS careers site.