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Service Toolkit: everything you need to build a service in one place

Service Toolkit page

...latest iteration of the Service Manual to give teams guidance on how to build great services. Now we’ve launched the Service Toolkit to give them quick access to the resources...

The pivot: from publishing to transactions

...recruitment processes for 29 senior technology posts, started running an induction and development programme for service managers, and advised 3 of the 7 major transactional departments on organisational design needed...