"Content designers translate difficult concepts into easy to understand content." "We help people get the information they need, in the way they need it." "Without content designers, government would be...
The GOV.UK content team has been working with the Ministry of Defence Medal Office and Directorate of Defence Communications to improve the medals content on GOV.UK. GOV.UK is where serving and previous armed forces personnel, and some civilians can find out if they’re eligible, and how to apply.
...which was attended by members of the EA content team, content designers working on EA services and a content designer from the Department for Communities and Local Government. We drafted...
...(eg apply, register, or pay for something). With importing and exporting, a lot of the complexity comes from working out whether you need to complete a form - and if...
Sarah Richards is Head of Content Design at GDS. We sat down with her recently to ask some simple questions: What is content design? What difference does it make?
We are often asked to put content in Frequently Asked Question format (FAQs). They’re a popular convention on the web, but we don’t recommend them and here’s why: They’re too...
A couple of weeks ago the content team at GOV.UK won a black pencil at the D&AD awards. Alongside the Design of the Year award it’s been a lovely way...
At GDS we intend the web to be the primary platform for publishing things like policy, speeches and detailed guidance, with any print documents taking a supporting role. As a consequence legibility online becomes hugely important, because the reader will …