...in visual impairment simulations to highlight accessibility requirements and workshops on how to create data-informed content to meet user needs. They also had the opportunity to listen to some prison...
The GOV.UK content team has been working with the Ministry of Defence Medal Office and Directorate of Defence Communications to improve the medals content on GOV.UK. GOV.UK is where serving and previous armed forces personnel, and some civilians can find out if they’re eligible, and how to apply.
...it. For example, searching for ‘get help after a flood’ returned a guide called ‘Prepare for a flood’. We decided that we needed to consider splitting the content into separate...
...how users think about it rather than breaking it down by departmental responsibility. We used this map to guide us when writing up the user needs for the project. For...
Sarah Richards is Head of Content Design at GDS. We sat down with her recently to ask some simple questions: What is content design? What difference does it make?
...results competing for attention. You are fighting with your own content. That can’t be efficient for you or for users. This is actually a problem GOV.UK is experiencing. The content...
A couple of weeks ago the content team at GOV.UK won a black pencil at the D&AD awards. Alongside the Design of the Year award it’s been a lovely way...
At GDS we intend the web to be the primary platform for publishing things like policy, speeches and detailed guidance, with any print documents taking a supporting role. As a consequence legibility online becomes hugely important, because the reader will …